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Amber Almanac(402) 488-6215
A row of low whitewashed farm buildings stepping away along a track, bare hills behind, cool clear light

who answers the request form and what happens after

An independent travel agency in Lincoln, Nebraska

This page is the imprint and the plain description of what this office does. It also sets out the line between what Amber Almanac arranges and what the operating company owes you.

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Filed as
Amber Almanac Bookings LLC
Filed with
the Nebraska Secretary of State
Office
6940 O Street, Suite 210, Lincoln, NE 68510
Telephone
(402) 488-6215
Booking requests
sightline@amberalmanac.com
Corrections
errata@amberalmanac.com

Amber Almanac is an independent travel agency in Lincoln, Nebraska, and the work is narrow enough to state in one line: someone sends a request through the form, a person here reads it, and if the trip can be had on the dates asked for, this office places the reservation with the company that runs it.

Say the plain thing first. This is a working travel agency and not a publication of any kind. Nothing on this site scores a place, grades a place or ranks one against another, and there is no page here that tells you what somebody else thought of a trip. The twenty-four trips in the catalogue are sorted five different ways by facts anybody can count: nights, hours in the air, miles walked in a day, how much is settled before you land, and the starting figure per person. Five orders exist because five different questions matter to five different people, and picking an order is picking your question. This office will not pick it for you, and it does not hold an opinion it would like you to adopt.

No money changes hands here. There is no checkout on this site, no card field on any page, and nobody at this office will ask you for a card number over the telephone. When a reservation is placed, the company operating the trip sends its own invoice, on its own conditions, and it pays this office a commission once you are home again. That arrangement is worth knowing about before you read a single trip page, because it explains what this office is and is not: a booking desk paid by the operator, not a seller holding your money.

The request form runs 24/7 and never closes, so a request written at two in the morning lands the same as one written at noon. Whatever arrives is opened by somebody at this desk before that working day is out. A written figure priced against particular dates is slower, opened by somebody here before that working day is out, because two operating companies have to answer before there is anything honest to send: the one running the trip and the one moving you to it. Anyone promising a same-hour price is quoting a guess. The office does not sell or advise on visas, entry documents, passports or travel insurance, and it gives no medical or legal advice; those go to the relevant authority or a licensed professional, not to a booking desk in Lincoln.

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Done at this desk

  • Goes through what you sent and narrows the list to what your limit leaves standing.
  • Takes your dates and your party over to whoever runs each of those.
  • Comes back in writing, figure and firm named together.
  • Attaches that firm’s conditions whole, because those bind and nothing on this site does.
  • Picks up the telephone while you are away and afterwards, not only beforehand.

Done by the operating firm

  • Puts the trip on the ground. Not one of the twenty-four is run from here.
  • Signs for the beds, the vehicles and the guides in its own name.
  • Sends its own bill, on its own timing, under the contract you agreed to.
  • Owes you the week, and is who you take it up with.
  • Pays a commission over to this desk after you get home.

Ownership of Amber Almanac Bookings LLC lies nowhere in the travel trade: no airline holds a share of it, no chain of hotels appoints it, no shipping or rail company directs it and no booking site is behind it. Nor does it pretend otherwise. Nothing is ever handed across by a traveller.

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Where this office stops and the operator begins

Two companies are involved in every trip on this site, and it saves a lot of grief to know which one owes you what. Amber Almanac is responsible for the request: reading it properly, asking the operating company the right questions, quoting the answer it was given without decoration, and telling you when the answer is no. If a date was entered wrong, a room count misread, or a price relayed incorrectly, that is this office's fault and this office fixes it. Corrections go to errata@amberalmanac.com and they are welcome, including the ones that make this office look careless.

Everything that happens on the ground belongs to the operating company. It sets the itinerary, hires the guides, holds the licenses and insurance for its own operation, decides what happens when a road closes or a boat cannot sail, issues your invoice, takes your payment and applies its own cancellation terms, which are its terms and not this office's. Amber Almanac does not carry anyone, house anyone, feed anyone or lead anyone anywhere, and it is not an airline, hotel, ferry line, tour operator or online travel agent, nor affiliated with any of them. What this office can do when something goes wrong is put your case to the operator in writing and stay on it until there is an answer, which is not nothing, but it is not the same as control. The terms that bind you are on the operator's paperwork, and reading them before you agree is the single most useful hour you can spend. the terms for changing or cancelling sets out how withdrawal works on this side of the arrangement.

A long drystone wall running away over a green fell, stones in even courses, cool light
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Reserve a trip you have already thought about

Nothing on this site is written to move anyone along faster. The catalogue prints starting figures from $1,920 to $3,940 per person, and each trip page states what that figure covers and what it leaves out, because a number without its boundaries is not information. Availability shows as Requests reach this form 24/7; no hour of any week closes it., and where a trip is not running for a stretch the board says so instead of going quiet. If a season has been unkind to a place, the page says what that season was actually like as a matter of record. This office does not predict weather and will not pretend to know what next April holds.

If you want to see how a request travels from the form to a confirmed reservation, the sequence from ask to booked walks each stage in order. the questions put to this desk answers the questions that come in most often, including the uncomfortable ones about commission and about what happens if the operator goes quiet. all five orderings explains the five orderings and why none of them sits above the others. When you are ready to have a specific set of dates checked, the form for a written figure is the place to start, and the form below does the same job.

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Make a reservation, or ask before you do

Requests reach this form 24/7; no hour of any week closes it. Anything arriving is opened by somebody here before that working day is out. Putting a figure against your dates runs a further two to four working days, because it waits on two operating firms.

Look for a place to enter card details, on this page or any other, and there is not one. Sending this holds nothing in your name; it opens the enquiry. What turns into a reservation is a written figure you have read, from a firm you can see named, on conditions you have agreed to. Look at the terms for changing or cancelling first.